Refund policy
Refund & Cancellation Policy
All sales are final. We do not offer refunds unless the item arrives Damaged or you receive the wrong item.
If approved, a refund will be issued only after the item has been returned and inspected. Approved refunds will be processed back to the original method of payment within 5–10 business days, depending on your financial institution.
Order Cancellations:
You may cancel your order at any time before a tracking number is assigned. Once a tracking number has been issued, we can no longer accept cancellations.
Damaged or Incorrect Items:
Please inspect your order as soon as it arrives. If you receive a defective, damaged, or incorrect product, contact us immediately. We will review the issue and arrange the most suitable solution, whether that’s a replacement, exchange, or refund.
Chargebacks & Disputes:
If you initiate a chargeback or dispute after placing your order, we will open an investigation with your financial institution. Please note that we are not responsible for any funds lost if your bank determines the charge to be valid and sides with us.
Our goal is to ensure your satisfaction with every purchase. If you have concerns or need assistance, reach out to our support team, and we will do our best to help.
